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Texas Care Map
Who qualifies for what in Texas, where to be seen when you qualify for nothing, and what to do about the bill.
Coverage, clinics, and medical bills, worked out for Texas.

Privacy Policy

Last revised: July 30, 2026

What we will never ask you for

Before anything about cookies or servers, here is the list that matters on a site like this one. We do not ask for any of the following, we do not want it, and we do not have a field anywhere that collects it.

  1. Your immigration status, or any household member’s. Not yours, not your children’s, not your parents’. We never ask, never record it, and never share it, and no page on this site requires it to be useful to you. This is first on the list on purpose.
  2. Your Social Security number. No legitimate reason exists for us to hold one.
  3. Your Medicaid, CHIP, or Healthy Texas Women case number, your YourTexasBenefits login, or any member ID. We are not HHSC, we cannot look up your case, and those credentials belong in exactly one place, which is the state portal.
  4. Your income or household composition. People volunteer these constantly when asking “do I qualify”, which is understandable and completely unnecessary here, because we cannot determine eligibility whatever you send. See the Medical Disclaimer.
  5. Your medical debt or collections correspondence, including photographs of bills, statements, or letters from collection agencies.
  6. Your diagnoses, medications, or medical history.

If you send any of it anyway, we delete it rather than file it, and we will say so when we reply. There is no shame in having sent it; email feels like the right place for a question and this is a site about exactly these subjects. We would just rather it were not sitting in an inbox.

We are not a HIPAA covered entity

This matters more here than it would on most sites. Texas Care Map is a publisher. We are not a health care provider, not a health plan, not a clearinghouse, and not a business associate of any of those, so HIPAA does not apply to what you send us. An email to this site is an ordinary email with ordinary email protections, which are weak. It is not a protected clinical communication and it is not privileged.

We are also not a government body and not an agent of one, so nothing you send here reaches HHSC, the Marketplace, or any agency, and nothing you send here starts, supports, or affects an application.

What a visit actually involves

Reading this site is deliberately low data. Three things are involved.

Anything you choose to send. If you write in through Contact, we receive your message, your email address, and whatever else you put in it. We use it to reply and for nothing else.

Ordinary delivery data. Serving pages requires our hosting and content delivery network to handle routine technical details such as your IP address, the browser you used, and which page you asked for. That is how the internet works rather than a choice we made.

Grouped statistics. We may keep aggregated counts, for example which explainers are read most, so we can tell what is helping. Where we measure at all, it is with a privacy conscious tool configured to see as little as possible, with IP anonymization.

What we never do

We do not sell your information. We do not build an advertising profile. We do not track you across other sites, and there is no advertising network embedded in these pages. We do not pass personal information to anybody except the providers that make the site work, and only where the law requires it beyond that.

Cookies

Kept to a minimum. You can block or clear them at any time without losing anything on the site.

How long anything is kept

A message you send is kept only as long as it takes to deal with it and any sensible follow up, then deleted. Anything on the list at the top of this page is deleted immediately. Aggregated statistics are kept only as long as they show a useful trend.

Your choices

Depending on where you live you may be able to ask for a copy of what we hold, have it corrected or deleted, or object to a particular use. Texas residents have rights under the Texas Data Privacy and Security Act. Write through Contact and we will respond as the law requires. Given the list above, the answer to “what do you hold about me” is usually nothing.

Children

This is a resource for adults, including adults sorting out coverage for children in their household. We do not knowingly collect information from children.

Security, stated plainly

We take reasonable technical and organizational steps to protect the little we hold. No transmission over the internet is ever completely secure, so we take care and do not promise the impossible. The best protection available to you is the one at the top of this page: do not send us the sensitive material in the first place.

Changes

We may revise this policy as the site develops, and the “Last updated” date above shows the current version. Ask through Contact if anything here is unclear.